If you're not receiving emails from RSVPify, your address may have been deactivated after a bounce, an unsubscribe, or a spam report. You'll need to reactivate it to start receiving emails again.
To reactivate your email address
Send an email from the exact address that stopped receiving emails to [email protected].
The subject line should be Reactivate. You can leave the message body blank.
You must send this from your actual email address, not an alias or forwarding address.
You'll get a confirmation email once your address is active again. You can unsubscribe at any time from the footer of any RSVPify email.
❗ Important: This security procedure ensures we only send emails to people who have explicitly consented to receive them. We take email consent seriously and will only reactivate an address when we receive a request directly from the affected email address.
For event hosts
You can't reactivate a guest's address for them. Send them this article, or the message below.
Hi [name], we understand our event emails haven't been reaching you. To fix it, send an email from this address to [email protected] with the subject line Reactivate. You can leave the message blank. It has to come from this address, so please don't forward this to someone else to do for you. Thanks!