This guide explains how to include QR codes and confirmation codes in both email campaigns and confirmation emails.
What are QR codes and confirmation codes?
Confirmation QR code: a scannable barcode used to check guests in upon arrival.
Confirmation code: a unique alphanumeric code assigned to each registered guest or group.
Adding a QR code to an email campaign
Within your event, go to Emails > New Email.
In the email builder, click into the email body, and locate the (+) icon.
Select the QR code Icon.
Under the Select Recipients modal, select guests who replied Attending.
Send the email.
💡 Tip: Test your email before sending it to all guests (see how to send a preview email). QR codes in preview emails aren't linked to a guest and will show a "This QR code is not associated with a confirmed guest or is invalid" message when scanned.
Adding a QR code to confirmation emails
Go to Event Settings > Email Confirmations & Reminders.
Toggle on the confirmation code and QR code settings, then save. Once enabled, they'll automatically appear in the emails guests receive after completing registration.
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