Troubleshooting

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38 articles in this collection
Written by Maya, Zack, and Jade

The name of my event is wrong! Help?

Wrong Event Name? Here's how to fix it.
Jade avatar
Written by Jade
Updated over a week ago

My email invitation shows as 'Unopened,' but my guest has already replied. How's that possible?

Learn why an email invitation might display as unopened, even though the given guest has already replied.
Zack avatar
Written by Zack
Updated over a week ago

I manually added an RSVP on behalf of my guest, but this RSVP isn't reflected on my Guest List or there is now a duplicate. Why!?

When manually submitting an RSVP on behalf of a guest already on your guest list, be sure to select the guest from 'search suggest'.
Maya avatar
Written by Maya
Updated over a week ago

The image I am trying to upload is over 2MB, and I am seeing an error. How can I reduce the file size of my image?

Tags: can't upload, images, too big, size, file, reduce, make smaller, optimize, uploading, photo, logo
Maya avatar
Written by Maya
Updated over a week ago

Why Are My Guests Are Unable To Decline?

My guests are not able to decline my invite, help?
Jade avatar
Written by Jade
Updated over a week ago

I was invited to view or help manage an event, but don't see the event after logging in. Help?

Tags: shared event, invited me, sharing, admin, viewing, can't see, can't find
Maya avatar
Written by Maya
Updated over a week ago

Do I Need the Party ID if All of my Guests are Individuals?

Party ID, Individuals Guests, Guest List, Grouping Guests
Maya avatar
Written by Maya
Updated over a week ago

How Do I Delete My Guest List?

Clear, Delete, Reset, Start Over, Re-set, Guest List
Maya avatar
Written by Maya
Updated over a week ago

My email invitation wasn't received by some guests or went to SPAM. What can I do?

Tags: emails not received, invitations, spam, inbox, didn't send
Maya avatar
Written by Maya
Updated over a week ago

How Do I Edit or Delete a Secondary Event?

Learn how to edit and/or delete an existing Secondary Event
Maya avatar
Written by Maya
Updated over a week ago

How Can I Delete an RSVP?

You can Delete an RSVP from your RSVPs Dashboard
Maya avatar
Written by Maya
Updated over a week ago