A waitlist lets you keep collecting details from interested guests after your event reaches capacity. Setting one up is quick, and this article walks you through it.
Set up your main registration
Set up your RSVP or registration form the way you want it first. This makes creating the waitlist quick, since you'll clone this event in the next step.
Clone your event to create the waitlist
Go to your dashboard by clicking the RSVPify logo in the top-left corner. Find the event you want to clone, click the three-dots button in the upper-right corner of its thumbnail, and select Duplicate event.
Not sure how to duplicate your event? Review our guide here.
Customize the waitlist experience
Update the cloned event to fit a waitlist, and delete any information or questions meant only for confirmed attendees. A few tips:
Customize > Form Builder
Update the Welcome Message to let guests know they've reached the waitlist.
In the RSVP/Ticketing block, hide the Not Attending / Can't Make It option.
If the event is ticketed, disable the payment required setting in the Ticketing block.
If it was enabled, disable the Calendar Invite setting.
Update the Confirmation Screen with a message explaining next steps (for example: "You will receive an email if a seat opens up and you're registered for the event").
Customize > Event Settings > Confirmation Email
Customize the confirmation email sent to waitlisted guests by updating the introduction and conclusion to explain what happens next.
Run a test submission
Submit a test entry to make sure nothing was missed when you set up the waitlist event.
Close registration on your main event
Once your main event reaches capacity, close its registration under Launch > Publish. In the Registration Open dropdown, select Closed (No new registrations), and add a message letting guests know the event is full and sharing the waitlist link.
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