RSVPify offers a very generous refund policy in an effort to enable event hosts to try its premium features without having to commit to using its service. For technical reasons, RSVPify does not currently offer free trials so this policy was designed to provide hosts with a much needed trial window.
If event hosts are not completely satisfied with the product or decide RSVPify just isn't the right fit for your event, RSVPify will provide a full refund to anyone who requests their money back within 10 days of your upgrade.
10-Day Money Back Guarantee
If, after upgrading, you decide that RSVPify isn't the right fit for your special event, we'll refund your upgrade price.
TO SUBMIT A REFUND REQUEST, PLEASE FOLLOW THIS LINK:
Please note that we're unable to process refunds beyond 10 days from your original time of upgrade. Refunds are issued on a case-by-case basis, and we reserve the right to refuse a refund. Refunds will not be issued if the product or any element of the product (e.g. Guest Check-in) was used beyond reasonable trial purposes. For more information, please consult our Terms of Service.
Refunds for Subscription Renewals
RSVPify subscription customers are responsible for cancelling their subscription plans once their event(s) are finished and/or the service is no longer required.
Credit card refunds will not be offered for subscription renewals.
On a case-by-case basis, we will consider offering an RSVPify account credit if your renewal transaction was within 5 days of your subscription's cancelation and request for a credit.
To cancel your upgraded subscription to avoid future payments, please follow these quick steps to cancel your RSVPify subscription.
YOU MAY OPEN A SUPPORT TICKET
REQUESTING AN ACCOUNT CREDIT HERE:
If hosting a one-time, one-off event, we recommend selecting our Single Event plan, which is a one-time, non-renewing plan that provides one year of premium service from the date of upgrade.
Please note that RSVPify does not monitor the activity of individual accounts and does not proactively cancel a subscription account without receiving a direct request from the customer. The fact that a subscription account my have been inactive during billing period(s) is not grounds for a refund.