There are a few ways to add your refund policy to your event on RSVPify.
Waiver question
Add a Waiver custom question so guests can't complete registration until they confirm they've read and agree to your terms. The waiver includes a description box and a legalese box, so you can include your full refund policy and capture guests' consent to it.
In your Form Builder, add a Custom Question and select the Terms & Conditions question type.
Fill in the waiver content:
Custom Question: the question title guests see.
Description (optional): any context you want to show above the terms.
Legalese: the full text of your refund policy.
Confirmation text: the label guests agree to, for example "I have read and agree to the terms and conditions."
Set how and when the question appears, then click Save:
Ask Question: Once Per Group or To Each Attendee.
Ask If: choose which responses trigger the question (Attending Primary or Any Other Event, Maybe, Not Attending, or Always).
Additional Criteria: None, or Is tagged with... to target specific guests.
Text block plus an agreement question
Add a text block that links to your refund policy document.
Follow it with a custom question using the Select One type.
Enter your question, then click Add Selection and add the option guests will choose, for example "I have read and agree to the refund policy."
Set the question to ask To Each Attendee and make it required, so guests must agree before they can complete registration.
Refund policy section on your event website
You can also add the policy to your event website itself. Add a Text, Image, Video block and either highlight key parts of the policy or hyperlink the full document.
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Find answers and get help from the RSVPify Support team and our community.