All Collections
I accidentally included 'www' on my paper invitations. What can I do?
I accidentally included 'www' on my paper invitations. What can I do?

RSVPify event URLs should NOT include 'www.' Including 'www.' will cause invitees to see an error.

Updated over a week ago

If sending physical paper invitations and including your RSVPify event URL, please be sure NOT to include a 'www.' ahead of the URL.

What will happen if I include a 'www.' in my URL?

On modern web browsers, most guests will see an error page. It looks a bit scary, and while guests can still technically proceed, most will bail. (And probably call you to complain!)

Why does including a 'www.' cause an error?

We'll try to not to get too technical on you, but in short, your event's URL is a subdomain. Subdomains are used frequently across the web. A subdomain is

Including a 'www.' (i.e. means a URL would have TWO subdomains. In most cases, security certificates (the stuff that validate a website's security and signal to your web browser that it's safe to interact with and provide data to a website) cannot be applied to URLs that have two subdomains.

OK. So tell me what I can do if I've accidentally included 'www.' on my event's invitations...?

  1. If you have the email addresses of your invitees, use RSVPify's email suite to send invitees a quick note advising them on the proper RSVPify URL to reach your event (

  2. Upon request, RSVPify engineers can apply some tricks to redirect guests typing in a 'www.' ahead of your URL to your correct RSVPify URL.

    Because a redirect like this requires engineering time, a non-refundable $50 fee will be assessed to any redirect requests.

    To request a redirect, please chat with us.

Need more help? Get support from our Community Forum.
Find answers and get help from the RSVPify Support team and our community.

Did this answer your question?