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Can I collect donations from guests who decline?
Can I collect donations from guests who decline?

Yes! Here's how to do it.

Updated over a week ago

Sometimes the invitees are not able to attend but still want to donate a certain amount of money for a good cause. Here's how to collect donations from those who declined. 

Step 1: Navigate to the Form Builder page
In your event's left navigation menu, locate Form Builder page and from there, locate the Cash Donation or Gift Box.  

Step 2: Drag and drop Cash Donation or Gift Box.
After placing the box, you'll see the settings menu on the left. Type the question and edit possible selections for donations. Under the 'Ask If' section select 'Not Attending' and click Save. Additionally, you could set this question to be asked Always, which means all invited guests will be able to donate, whether they are attending or not.

Step 3: Duplicate the first box and make minor changes to settings.
The previous box asks those who cannot attend to include a donation. Don't forget to ask the same question to those who can. The only change to the previous box is that you can ask the question 'Once Per Group' or 'To Each Attendee'.  Make the answer required once again, and Save.

Don't forget that if you set the first box to be asked 'Always' you do not need to follow this step.



Step 4: Test It Out
Don't forget to run through your registration and test both situations (attending and not attending) to ensure everything works the way you want it to. 

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