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How to fix bounced emails and re-send a campaign?
How to fix bounced emails and re-send a campaign?

Fix the bounces and resend email campaigns to those who did not receive them.

Updated over a year ago

Sent out your invitations (or any other campaign) and noticed that some of your emails 'bounced'? This means they were undeliverable to your guest. We'll walk you through the simple steps on how to correct this and ensure these guests receive your invitation.

Step 1: In your event's left navigation menu locate Email Communications and from there select Sent

Email reports will show on this page. You can learn more about email reports HERE.

If there are any bounces, they will show on this page. To fix them and re-send the email, select 'View & Fix'.

Fixing bounced emails and resending campaigns.

Step 2: Enter new email addresses and resend the email

Fixing bounced emails and resending campaigns.

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