Sometimes our password reset emails get accidentally nabbed by SPAM filters. Please check any 'SPAM' or 'junk mail' folders that you may have setup. If you still can't locate your password reset email, please open a support ticket, and we'd be more than happy to manually reset your password for you.

Gmail users: Please check your 'Spam' and 'All Mail' folders to see if your email might be in one of these locations due to a filter setup on your account.

Did this answer your question?